Services from Merlin Communications:
- Phone & Paging Systems
- VoIP Phone Systems
- Phone System Installation
- Phone System Evaluation
- Call Center Technology
- Choosing a Platform
- Video Conferencing
- Audio Conferencing
- Structured Cabling
- Telecom Subcontracting
- Phone System Solutions in Philadelphia
- Phone System Solutions in Harrisburg
- Small Business Phone Systems
- Large Enterprise Telecom Solutions
- Avaya Small Business Expert
- Avaya IP Office Server Edition
- Avaya One-X Mobile
Your Harrisburg, PA, company is poised to grow, but growth today often means an expansion of your telecom network. There is a wide variety of telecommunications options to boost your business today, which also means a greater need for telecommunications management services. In Harrisburg, PA, you need to make sure you have the right telecommunications provider and the right system.
There’s a lot to sort out when it comes to telecommunications. There’s finding the right service provider. There are cloud-based solutions, cable options and VoIP systems. To ensure that you are making the right choices, you need the right telecommunications consultants.
In Harrisburg and the surrounding areas, you’ll find top-tier consultants at Merlin Communications.
Why Merlin Stands Out From Other Telecom Consulting Companies in Harrisburg
When you contact us for telecom consulting for your Harrisburg business, you will quickly realize that we are not just a telecommunications sales company. We act as a consulting partner, helping you choose the best systems and optimizing those systems for your business. With our network of over 160 service providers, we are in the perfect position to design an ideal telecommunications system for you — and then, with your approval, implement that system optimally, with all the support you need along the way.
Once we have consulted with you and your optimal telecommunications system is in place, you can enjoy better communication with clients and vendors, reduced costs, and an overall sense of improved efficiency. We have done it for clients all over Central PA and Northern MD — and can do it for your Harrisburg business, too.
Telecom Consulting Services We Offer in Harrisburg, PA
When you contact us for our services, the first thing we will do is a free telecom audit, which will allow us to generate a TEM, or telecom expense management, report. TEM covers areas like contracts, invoice processing and telecommunications asset allocation. It’s a way to know what your telecom costs are relative to what you actually need from your system, which is the first step toward trimming the fat and leaving you with a lean, more affordable, more efficient system.
Once you know what your needs are in this area, we are happy to take over and can potentially dramatically streamline your operation, reducing risk and increasing profits along the way.
TEM is just one of the many telecom areas Merlin Communications can assist you with. Would your telecom system best be served by physical cabling? We can provide you with full cable phone services for your Harrisburg business. Do you have, or are you interested in moving towards, Voice Over Internet Protocol telephony? We can help you there as well.
Other services we can offer to help streamline your Harrisburg, PA, telecommunications include:
- Telecom Inventory Management: Coordinating and tracking your physical telecom assets and service agreements to control costs.
- Conference Services: Video conferencing is the wave of the future. We can help you find the best audiovisual services for clear, fast communication from multiple locations at once.
- Cloud Services: Cloud-based solutions are becoming extremely popular because of their scalability, flexibility and affordability. We have the right service provider network to help you create the ideal custom cloud-based telecom solution.
Business Office Phone System Solutions in Harrisburg, PA
VoIP business office phone systems for Harrisburg businesses are no longer a competitive advantage. They’re what your customers expect. People want to know you’re local and can get all of their questions answered as quickly as possible.
That’s why Merlin Communications wants to help you get the best office phone system for your Harrisburg business. At Merlin, we’re the leading provider of telecommunications services in Central PA and beyond, including service for clients in Harrisburg, York, Lancaster, Philadelphia, Baltimore and surrounding areas.
Not sure if you need a new office telephone system? Here are a few questions you can ask yourself:
- Where can you turn for expert information and advice about business office telecommunications systems in Harrisburg, PA?
- Is your business’ office telephone system optimally used?
- Are you regularly informed about updates and new software releases for your phone system?
- When you call your Harrisburg PA based phone equipment provider are they responsive to you?
Merlin Communications is your source in Harrisburg and throughout Central PA for business office phone systems, business telecommunications and business connectivity solutions. You’ll get the expert service you need and proper installation the first time when you pick custom solutions or standard options like the many smart Avaya telephone systems Harrisburg companies currently use.
We are your Pennsylvania source for new telecom technology, and as your neighbor, we can help you navigate the costs and applications. Merlin offers you a complete evaluation of your existing Harrisburg office phone system, and we’ll present you with the best options for your growth, even if that means using a solution we don’t provide.
Phone Service Solutions for Central PA Businesses
When it comes to business office phone systems in Harrisburg and the surrounding areas, Merlin Communications has you covered. Our team of technicians can do anything from a simple move, add or change of a phone extension to complex, multi-location installations and custom business office phone solutions.
So whether you’re interested in an Avaya telephone system, want to upgrade just the VoIP phone system in a satellite office, or are interested in a custom phone system, we’re your answer in Harrisburg. We even service legacy systems that have been discontinued or superseded by other products.
Our service area covers all of Harrisburg, and the surrounding areas, including: Hershey, Hummelstown, Marysville, Newport, Millersburg.
As experts with small business office communications, we are experienced with Avaya, Panasonic, Nortel and all Avaya, Panasonic and Nortel legacy equipment, including Merlin Communications phone systems, Legend phone systems, Magix and Partner among others. We also are experts with Inter-Tel legacy systems including Axxess phone systems.
In short, no matter what system and equipment you currently use, and no matter what type of business office phone system you want to establish, Merlin Communications can deliver the support and service you need, quickly and affordably.
Digital and VoIP Phone Systems for Harrisburg Businesses
At Merlin Communications, we’re only as good as the people we work with. Our team of experts encompasses technicians, engineers and consultants, with an average of over 20 years of experience in the field. We are uniquely positioned to provide forward-thinking advice to local businesses looking to improve their business office phone system.
We know the diversity of Harrisburg businesses — phone system solutions that work for one may be wrong for another. That’s why we offer a complete business phone system evaluation for free. After completing our free consultation, you’ll understand your competition and get answers to important questions regarding your business office communications, including:
- Is a VoIP phone system right for your business?
- What about “bring your own device” (BYOD) technology?
- What can we do that makes your phone system compatible with smartphones and tablet computers?
- Are there any functions or features customers expect but you’re not offering?
- Can your phone system support the growing business use of freelancers and remote workers?
With a wealth of industry experience, we can help you determine the answers to these questions and more.
Local and Sophisticated Phone Service
Merlin Communications is your established Harrisburg area based telecommunications equipment provider. Our experienced staff includes factory-trained technicians and systems engineers.
We are ready to assist with your next Harrisburg area telecommunications project. Whether it’s installing a phone system for a new location, to adding paging to your warehouse or connecting your mobile or home workers, we can improve the flow of communications for your company.
Many national companies SUBCONTRACT Merlin Communications to assist with their customers’ projects in our geographical area.
Learn more about the VoIP and business office phone systems we offer in Harrisburg, York, Lancaster, Philadelphia, Baltimore and surrounding areas. You’ll get an honest evaluation and learn about your best options to deliver what customers demand.
Get Started With Reliable Telecommunications & Phone System Services in Harrisburg and Beyond, Today
Merlin Communications is well-known as a reliable provider of telecommunications services throughout Central PA, including Harrisburg. To enjoy the benefits of a relationship with Merlin now, just contact us to schedule a free consultation and learn more about why we are the number one telecommunication consultant company & phone system provider for Central PA.