About Us

About DenMark

5-Star Service Throughout the Region

DenMark Business Solutions is a leader in Pennsylvania’s telecommunications sector, with a full staff of factory-trained technicians and systems engineers.  We serve large enterprises, state agencies, small businesses, residences and more. From installing a phone system for a new location, to adding paging to your warehouse or enabling at home workers – we are here to find any way we can improve the communications flow in your company.

The DenMark Culture

A mission statement is just words, we are more about culture.  At DenMark Business Solutions, we believe that why we do what we do is more important.  We provide our clients a less stressful experience in the acquisition and management of the telecommunications/technology services.  Our ability to become their single point of contact for everything they require is a key ingredient.  This streamlines their processes and facilitates a more streamlined.

Our Team of Expert Professionals

Mark Dixon

President/CEO

Mark Dixon was born and raised in St Mary’s PA and is a current resident of Lewisberry PA with his wife Denise and Oreo.  Oreo is part Border Collie rescue.  He has a son, Dustin, who lives in Etters, PA with his wife, son Parker and daughter Kaley. He also has a daughter Sarah, she lives in Goldsboro, PA with her boyfriend Josh, and two sons, Alex and Rider. 

Mark graduated from St. Mary’s Area High school and Clarion State College. He has a degree in Business Administration with a major in Accounting.  Mark has over 30 years experience in corporate Accounting, over 10 years in tax return preparation, and over 20 in telecommunications.

Mark’s introduction to telecommunications was in 1996 when he was recruited by a sub-contractor to the Treasury who had a contract to manage their data network. Getting bills from dozens of services providers from Guam to Puerto Rico, Canada to Mexico, Mark’s task was to understand how each telephone company prepared their bills and spent countless hours talking with the providers to understand their bills. He was the architect of a computer system that was able to take in these bills, audit them and consolidate to a single invoice with multiple levels of distribution. He also developed a similar system designed for the commercial real-estate industry.

Mark is an active Rotarian in the Mechanicsburg club, of which he is a past-President.  He was a member of the West Shore Chapter of Sertoma and Treasurer of East Central Penn District of Sertoma. He is was a member of Central Pennsylvania Networking Group (CPNG) and former Membership Committee member of the York 1 chapter of Business Networking International (BNI). Past civic organizations include President of Red Land Football Boosters, Treasurer of Boy Scout Troop 284, and Treasurer of Red Land Soccer Association.

Mark founded DenMark Business Solutions in 2002. The premise of this company is to provide small to medium size companies telecommunications consulting services, specializing in customer service in the telephony industry.  Mark grew the business further when he acquired Merlin Communications in 2018.  Merlin is an authorized Avaya and Panasonic dealer.  They also do structured cabling, CCTV, Access Control and Fire systems.

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Stefani Gebhart

VP of Operations

Stefani Gebhart, Vice President of Operations, was born and raised in Hanover PA. She is a current resident of Hanover PA with her three sons, Daniel, Colin, & Wyatt. She graduated from South Western High School and attended York Technical Institute.

Stefani’s introduction to telecommunications was in 1998 when she worked for Capital Telecommunications, Inc., a small locally owned and operated CLEC (competitive local exchange carrier) based out of York, PA. She started her career at CTI as a customer service representative for the Upfront calling card – helping French exchange students with their calling cards. Eventually, she landed in the provisioning department, where she excelled in her duties of acquiring telecom services for CTI’s client base. She interacted with many different telephone companies, in a cooperative relationship to provide service to CTI clients. She also initiated and implemented auditing procedures for local service invoices.

Stefani came to DenMark Business Solutions in November of 2007, as CTI changed ownership and eventually ceased business operations. In her initial role at DenMark, she successfully assisted companies who were having difficulties as a result of CTI’s issues. She has since become responsible for operations at DenMark. This includes review of client bills for pricing, implementation of DenMark’s proposed solution, and ongoing customer service requirements.

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Dan Saia

Senior Telecom Analyst

Dan Saia has been working in the telecommunications and technology industries for over 10 years, and with those years has brought a lot valuable experience and knowledge. What started as a hobby (tinkering with computers, networks, and cellphones) quickly became an obsession. It made sense to continue doing something he loved but instead get paid for it! in 2008 he helped his father start an IT Consulting company, growing the company from 4 employees to 8 in a span of 2 years. In 2010 he decided to switch gears and started working with DenMark. What started as a simple sales role to learn the products and services DenMark offered transitioned into an on-site installer, to back-end support, to system design and engineering, and eventually to his current role of Senior Telecom Analyst.

In his current role, he oversees projects from inception to completion and then some. He has his hands in many different cookie jars, helping to make sure DenMark’s clients are happy and well taken care of. He believes good, prompt customer support and staying ahead of problems can help his customer’s businesses stay ahead of their competition. Being in his current position gives him the freedom and flexibility to get things done right the first time, and he has clearly earned the trust of his clients.

As Dan continues to grow, so will DenMark. He has provided DenMark with the resources and resolve to handle any and all challenges new and existing clients throw at them. If you have a problem, think you might have a problem in the future, or would just like to chat to see what Dan and DenMark have to offer you please don’t hesitate!

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